Findmy.car
Experience Diagnosis of the sales journey
The challenge
Findmy.car is aiming to disrupt the car industry by providing car sourcing for a mass audience. To allow them to do so they needed a streamlined sales approach to allow them to scale with confidence.
What we did
We completed an in-depth analysis of the car purchasing journey and utilised AI to scrape Trustpilot reviews. This provided over 40 individual recommendations to improve the sales experience for customers. Recommendations ranged from a repositioning of Findmy.car’s value proposition to improved car presentation.
The results
Findmy.car are on track to improve their sales by 50% and are continuing to roll out the improvements we identified across the end-to-end journey.
WHAT TO DO NEXT?